Business Hours :
Office hours are 8:30am to 6:00pm Eastern Time, Monday through
Friday. You can order product directly from BMR Fabrication,
Inc, by calling (813) 986-9302 during office hours. You can
also order product online via our secure online shopping cart
at www.bmrfabrication.com, via e-mail at sales@bmrfabrication.com,
or via fax at (813) 986-8055.
Tech Support :
Our technical staff is available from 8:30am to 6:00pm Eastern
Time, Monday through Friday by calling us at (813) 986-9302
or e-mailing us at tech-help@bmrfabrication.com. Installation
instructions for most part numbers can be downloaded at
www.bmrfabrication.com/instructions.
Terms :
We accept Visa, Mastercard, Discover, US Postal Service
money orders, and wire transfers.
Returns - Non-Warranty Items :
All non-warranty returns must be made within 90 days from
the date of shipment and are subject to a 15% restocking
fee, excluding all shipping cost. BMR Fabrication will not
accept returns on items that have been installed, used,
modified or damaged. All items must be received in the original
packing material and in the original condition as it was
shipped. All items damaged from shipping will be refused.
BMR will issue a Returned Material Authorization number
for every return. Returned goods will not be accepted without
an RMA Number. There are no refunds on shipping and handling
charges and all items must be sent prepaid. All returned
goods sent freight collect will be refused. If item is returned
scratched, nicked or damaged in any way, the cost to repair
or re-powder coat the item will be deducted from the amount
of the refund. If item is missing any components, the cost
to replace these components will be deducted from the amount
of the refund. Special order items cannot be returned.
Shipping :
In-stock parts ordered by 3pm Eastern time will ship the
same day. BMR Fabrication, Inc. ships all orders UPS Ground
unless otherwise specified. UPS next day air, 2nd day air
and 3-day select are only available on items that are in
stock at the time of order. Canada, Hawaii and Alaska shipments
may ship US Postal Service if requested in advance. BMR
Fabrication does not ship product using other small-package
carriers. Any shipment that is refused without authorization
will be subject to original shipping charges, return shipping
charges, and a restocking fee.
Shortages and Incorrect Shipments :
If the incorrect product is shipped to the customer due
to a BMR error (wrong color, wrong part, wrong size), the
incorrect product will be replaced with the correct product
at no charge. If a shortage is found within the shipment,
the missing components will be replaced at no charge. Incorrect
product and shortages must be reported to BMR Fabrication
within fourteen (14) days of receipt of shipment. The customer
may be responsible for a portion of the replacement cost
if reported after fourteen (14) days.
BMR will ship the replacement product or missing components
at no charge using the same shipping method as the original
shipment. If the customer would like to upgrade the shipping
method (for example, Next Day Air), the customer will be
charged the difference in shipping cost. If the customer
cancels the order, the order will be subject to a 15% restocking
fee. Replacement product will not be shipped until the original
product has been returned.
International Orders :
All international orders must be fully prepaid in US funds.
International orders that are more than $1000 must be prepaid
with a wire transfer. International orders that are less
$1000 may be paid with a credit card or wire transfer. International
orders will be shipped UPS or truck freight. Canada orders
may ship US Postal Service if requested in advance. The
buyer is responsible for all shipping costs and must be
prepaid. All international items will be fully insured and
marked for the full value of the item. Required duties and
taxes must be paid by the customer to the appropriate parties.
Warranty :
BMR product applications are warranted to be free from defects
in material and workmanship under normal use and service
for a period of (2) two years from the date of sale to the
original purchaser. Obligation under this warranty is limited
to product replacement but not the reinstallation of the
replacement product or other incidental costs. This warranty
does not cover any product that has been subject to misuse,
neglect, alteration, accident, or improper installation.
Normal wear shall not be considered a defect under this
warranty. All warranty adjustments are limited to replacement
or credit of returned merchandise. This warranty specifically
excludes impact damage or damage to powdercoat. BMR will
issue a Returned Material Authorization number for every
return. Returned goods will not be accepted without an RMA
Number. BMR will ship the replacement product at no charge
using UPS Ground. If the customer would like to upgrade
the shipping method (for example, Next Day Air), the customer
will be charged the difference in shipping cost.
BMR product is designed to be used with OEM product and
other BMR products. BMR does not warranty our product for
fitment with aftermarket product from other manufacturers.
This applies to suspension products from other manufacturers
as well as aftermarket exhaust products, aftermarket drivetrain
products, and other aftermarket products. BMR products that
are returned due to fitment issues with OEM components or
BMR product will receive a full refund. BMR products that
are returned due to fitment issues with aftermarket product
will be subject to a 15% restocking fee.
Purchaser understands and recognizes that racing parts,
equipment and services by or manufactured and/or sold by
BMR, are subject to varied conditions due to the manner
in which they are to be installed and used. The acceptability
and suitability of any part sold or manufactured by BMR
for a particular application is solely the purchaser's decision.
BMR makes no warranties whatsoever, expressed or implied,
or or written, THERE IS NO WARRANTY OF MERCHANTABILITY.
The right to make changes in the design or add to or improve
on their product without incurring any obligation to install
the same on products previously manufactured is expressly
reserved.
Buyer agrees to idemnify and hold Seller harmless from
any claim, action or demand arising out of or incident to
Buyer's installation or use of products purchased from BMR.
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